GATHERED THREADS’ TERMS AND CONDITIONS

PAYMENT

I understand that once I sign up and pay for my membership in full that I have secured my place in the CSA for the season. In signing up for Gathered Threads Herbal CSA share, whether I pay in full or in installments, I am liable for the full amount of the share. If I fail to pay the full amount on time or decide not to participate, I will no longer be eligible for the CSA.

After the date of the first CSA delivery there is no refund for cancellation. Members may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will then pay the original shareholder directly.

PICKING UP YOUR SHARE


I understand that my monthly deliveries will be delivered to me at the requested pick-up location. If I am out of town and cannot find a substitute to pick-up my share, I am to notify Gathered Threads in advance.

There are 3 alternative pick-up scenarios in case you are unable to pick-up your share.
NOTE: All alternative scenarios require contacting Gathered Threads first.

1. Your share could be set out at the designated pick-up location on a different agreed upon day & time. (This depends on the site host’s flexibility and schedule.)

2. You can come to Gathered Threads’ location in Roseland, VA and pick-up your share, again, on an agreed upon day & time.

3. Your share can be mailed to you, and additional shipping charges will apply.

Any shares that are not picked up during the designated pick-up times and locations, and where no communication has been made to Gathered Threads by email or phone prior to the pick-up date, you will not receive credit or replacement shares for them.

Pick-up time parameters are specific to each host. It is my responsibility to pick up my share during the designated time period. If I am unable to pick it up I will entitle a friend to do so. I understand that if my share is not picked up on the designated day, within the designated time, I will not receive credit or a replacement share.

If I fail to pick up my share for three consecutive months without contacting Gathered Threads, they will stop packing my share. They will only resume packing my share after I contact them to confirm that I will resume my pick up. There will be no refund for the missed shares.

SHARING THE SEASON

I understand that as a member, I share in the bounty and the risks of farming, including poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as flood, drought, tropical storm or hurricane.

EMAIL

By signing up for the CSA, I understand that I will be added to the monthly email list. This is how Gathered Threads communicates updates and changes, as well as what will be in shares each month. Gathered Threads will not be held responsible for miscommunications due to our e-mails going to your spam folder. Notify us immediately if you do not receive an e-mail confirming your membership in the Herbal CSA.

All our customer information is kept strictly confidential. We do not release any information to anyone regarding our customers. We do not sell or make our email addresses or mailing list available to any other parties or companies.

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